23 Feb 2017 (Thu)
Hit Counter 0001687783 Since: 08-11-2010
The Department of Urban Development, Government of Uttarakhand offers a multitude of services to the citizens. Since all the services offered by the Department are vital for Urban dwelling and fundamental in nature, the department has decentralized itself into various divisions for efficiency, effectiveness and better management namely Jal Sansthan for Water & Sewerage Services), Nagar Nigam (for sanitation, Streetlights, Roads & Footpaths, House tax), Mussoorie Dehradun Development Authority- MDDA (for granting permission to citizens for construction of houses, institutions and development of civic infrastructure like parks, roads, community centers etc), Uttarakhand Power Corporation Limited (for electricity) and State Urban Development Authority a& District Urban Development Authority 9for the betterment of the living standards of urban slum dwellers). The services covered under the ambit of the Urban Department are presented in the diagram below:
A Precise Statement of Objectives
Government of Uttarakhand has launched a project to computerize Urban development Department. The overall aim is to use IT tools for better delivery if services to people and enhance the effectiveness, transparency and accountability in the processes of the Government/Departments. Various divisions need to be integrated so as to serve the citizens from single location only through a common user interface and also to exercise better control over the processes.
The exact status of applications for various services, pending lists in various services, time delays etc, is a prime requisite for making management decisions. The information reduces uncertainty by helping to identify and analyze problems; the strategies to overcome them may then be prepared and implemented. The value of the information and the effectiveness of the decision making process are directly related to the quality of the information and the manner in which it is made available.
Following are the main objectives of the project: